The Municipal Affairs Bureau (IAM) said in a statement yesterday that it has launched a new dedicated webpage titled “Municipal Affairs in Service to the Public” to provide residents with easier access to municipal information and encourage greater public participation in urban governance.
According to the statement, the new webpage went online through IAM’s official website and aims to serve as a people-orientated information platform covering a wide range of municipal services and developments.
The statement said that the initiative is intended to deepen the dissemination of governance information, improve the public’s experience with municipal services and support the development of a more liveable Macau through refined and intelligent urban management.
Municipal services are closely connected to residents’ daily lives and play a key role in enhancing the city’s overall quality and living environment, the statement noted, adding that it has consistently adhered to a “people-centric” governance philosophy by responding to public needs, listening to community feedback and improving livelihood-related services.
The statement underlined that it has also continued to incorporate technological innovation into its operations to optimise administrative procedures and modernise the municipal management system through refined management and smarter services.
According to the statement, the new webpage will cover multiple areas related to daily life such as environmental cleanliness and hygiene, food safety supervision, market and vendor management, urban greening, ecological conservation, leisure area planning and the organisation of cultural and recreational activities.
The platform will also provide updates on policies, measures, future development plans and municipal work progress in a more systematic and accessible manner, allowing residents to better understand ongoing projects and public services, the statement said, pointing out that the initiative is designed to enhance the openness, transparency and accessibility of municipal governance while creating a more convenient communication channel between authorities and the public.
The bureau said it will continue improving the content and functions of the new webpage while working alongside different sectors of society to advance urban governance and contribute towards the development of a modernised, sustainable and liveable Macau, the statement concluded.
The website will be available in traditional and simplified Chinese, Portuguese, and English.
This image released by the Municipal Affairs Bureau (IAM) yesterday shows its recently launched “Municipal Affairs in Service to the Public” available on the bureau’s website.
