A delegation led by Commissioner Against Corruption (CCAC) Ao Ieong Seong visited the Office of the Ombudsman of Hong Kong to exchange views on the work of the ombudsman* and strengthen cooperation, according to a statement by CCAC on Tuesday.
During the visit, Ao Ieong and her delegation met with Hong Kong Ombudsman Jack Chan Jick-chi at the Office of the Ombudsman of Hong Kong, the statement said, adding that Ao Ieong introduced the functions of the CCAC as Macau’s ombudsman institution.
In addition to investigating administrative illegality or irregularities by public entities in accordance with the law, the CCAC also conducts research into the internal operations of public departments to ensure legality in the exercise of public authority, as well as fairness and efficiency in public administration, the statement said.
Ao Ieong noted that in recent years, revisions to the law have expressly incorporated a “retrospective review” mechanism into CCAC’s powers, the statement noted, adding that under this mechanism, previously handled cases are placed on a review list to assess whether the public entities concerned have made sustained improvements in line with the CCAC’s recommendations.
Moreover, Ao Ieong added that the CCAC may, at the request of public entities, send staff to follow up on administrative procedures on-site to help ensure law-based administration, the statement said.
Meanwhile, Chan welcomed the delegation and introduced the functions and organisational structure of the Hong Kong Ombudsman’s office, as well as its work in promoting a positive understanding of the ombudsman’s culture among young people, the statement said.
Chan expressed hope that both sides would maintain close ties and strengthen cooperation, particularly in professional training for personnel, the statement said, noting that both sides exchanged experiences on ombudsman practices and signalled their intention to enhance collaboration and professional exchanges in the future.
*An ombudsman is an official, typically appointed by the government or an organization, who is responsible for addressing complaints and concerns from the public or specific groups. The ombudsman investigates issues, provides recommendations, and helps resolve disputes, often acting as an intermediary. The term “ombudsman” originates from Swedish, where “ombud” means “representation” or “agency.” The concept of an ombudsman was first developed in Sweden in the early 19th century, specifically in 1809, as a parliamentary mediator to handle complaints against public officials. Over time, the role has been adopted in various countries, regions and organisations worldwide, often focusing on resolving issues and improving accountability. – Poe
This undated handout photo provided by Macau’s Office of the Commissioner Against Corruption (CCAC) on Tuesday shows Commissioner Ao Ieong Seong (right) and Hong Kong Ombudsman Jack Chan Jick-chi shaking hands at the Office of the Ombudsman of Hong Kong at Shun Tak Centre on Connaught Road Central in Hong Kong.
