9,000 households to use reclaimed water next year: DSAMA chief

2025-12-12 02:27
BY Armindo Neves
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Macao Water yesterday hosted a routine meeting of its Customer Liaison Group, and Marine and Water Bureau (DSAMA) Director Susana Wong Soi Man told reporters that it is planned that around 9,000 households will use reclaimed water next year.

The 3 ½ hour meeting was held by the water supply utility at Artyzen Grand Lapa Macau in Nape.

According to Wong, the basic construction of the first phase of the Coloane Reclaimed Water Station has been completed, while system testing is underway with the participation of Maco Water. 

Wong also said that, based on the current assessment, the target date to begin supplying reclaimed water is March 1 next year. The initial supply will cover the Seac Pai Van Public Housing complex and the University of Macau (UM) campus. She added that around 9,000 households in the housing complex will be supplied with reclaimed water. 

The reclaimed water fee, according to Wong, will be announced in due course. She said that the fee was expected to be slightly lower than the one of tap water. The pricing will follow the categorised charging model used for tap water, divided into residential use and non-residential commercial use, she said.

According to the DSAMA official website, reclaimed water is wastewater that has undergone advanced treatment to become reusable for non-potable purposes, such as toilet flushing and landscape irrigation. The use of reclaimed water facilitates the recycling of water resources and reduces the demand for raw water imported by Macau from the Chinese mainland.

Meanwhile, according to Macao Water Executive Director Nacky Kuan Sio Peng, the customer satisfaction survey result for this year is 84.3 percent, showing a slight increase compared to previous years. The primary purpose of the survey is to understand customer needs and collect feedback to upgrade future work directions, she said.

Kuan pointed out that with the completion of public housing projects in Zone A and Plot P, as well as new hotels commencing service in Cotai, the total water supply is expected to increase by around 3 percent next year. 

Marine and Water Bureau (DSAMA) Director Susana Wong Soi Man speaks to reporters at Artyzen Grand Lapa Macau in Nape yesterday. 

Macao Water Executive Director Nacky Kuan Sio Peng speaks to reporters at Artyzen Grand Lapa Macau in Zape yesterday. – Photos: Armindo Neves


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